Customer service centre wait times
Average wait times, serve times and customer volumes by date for Transport and Main Roads Customer Service Centres.
Source
This data file or API can be downloaded from:
https://www.data.qld.gov.au/dataset/92a48b77-9929-416a-a697-a2e6f8a81422/resource/421312d3-dcc7-4d20-aa01-46acea49c347/download/csc_wait_times_2025_06_11_1155.csvResources
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Data Dictionary
Additional Information
| Field | Value |
|---|---|
| Data last updated | July 1, 2025 |
| Metadata last updated | November 11, 2025 |
| Format | CSV |
| License | Not Specified |
| Ckan url | https://www.data.qld.gov.au |
| Datastore active | True |
| Datastore contains all records of source file | True |
| Has views | False |
| Hash | bef7045e7c1569a49314cc49fc1af013 |
| Id | 421312d3-dcc7-4d20-aa01-46acea49c347 |
| Ignore hash | False |
| Mimetype | application/csv |
| Original url | https://www.data.qld.gov.au/dataset/92a48b77-9929-416a-a697-a2e6f8a81422/resource/421312d3-dcc7-4d20-aa01-46acea49c347/download/csc_wait_times_2025_06_11_1155.csv |
| Package id | 92a48b77-9929-416a-a697-a2e6f8a81422 |
| Position | 0 |
| Resource id | 421312d3-dcc7-4d20-aa01-46acea49c347 |
| State | active |
| Task created | 2025-07-01 00:13:15.821715 |
| Update frequency | annually |
| Update frequency days | {"monthly": 30, "quarterly": 91, "half-yearly": 182, "annually": 365, "biennially": 730, "quadrennially": 1460} |
| Zip extract | False |
| Size | Unknown |
| ID | 421312d3-dcc7-4d20-aa01-46acea49c347 |
| Harvested | True |
| Package ID | 92a48b77-9929-416a-a697-a2e6f8a81422 |
| State | active |