Townsville City Council Call Centre Volumes...
Townsville City Council Call Centre Volumes by Customer Interaction Type (Call Centre Calls, Front Counter Transactions, Click2Chat, Email) and Response Rates (Average Speed of Answer and Average Handling Time).
Data Dictionary
Additional Information
| Field | Value |
|---|---|
| Data last updated | April 17, 2025 |
| Metadata last updated | April 17, 2025 |
| Metadata last updated | April 17, 2025 |
| Created | unknown |
| Format | XLSX |
| License | Creative Commons Attribution 4.0 International |
| Datastore active | True |
| Datastore contains all records of source file | False |
| Has views | True |
| Hash | 43311bbd3bf5852dc73665fa96a360b3 |
| Id | dae5ccdd-162e-4fb8-a63a-44795b1c0f58 |
| Mimetype | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| Package id | 582420a0-62bf-4a28-ac26-eb09363935f9 |
| Position | 0 |
| Size | 19.5 KiB |
| State | active |
| Url type | upload |
| Zip extract | False |
| Media type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| Size | unknown |
| Has views | True |
| ID | dae5ccdd-162e-4fb8-a63a-44795b1c0f58 |
| On same domain | False |
| Package ID | 582420a0-62bf-4a28-ac26-eb09363935f9 |
| State | active |
| URL type | upload |