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Macedon Ranges Shire Councillors
Names and contact details of the Macedon Ranges Shire Councillors -
Customer Interaction Volumes
The Interaction Volumes are determined from our Contact Centre Telephony application - Customer Interaction Centre (CIC). CIC handles and routes all calls, emails, and web chats... -
Customer Calls Categorised
Each interaction is categorised within the Contact Centre Telephony application - Customer Interaction Centre (CIC) at the end of each interaction using what is known as a Wrap-... -
Job Services Australia Quality Standards Pilot Evaluation Report
Department of Employment and Workplace Relations
The Job Services Australia (JSA) Quality Standards Pilot was established to enable Employment Services Providers and the Department of Employment to work together to finalise...
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