From South Australia Government
JSON format icon JSON RDF format icon RDF ISO19115-3 XML

Customer Interaction Volumes

Created 25/06/2025

Updated 25/06/2025

JSON format icon JSON RDF format icon RDF ISO19115-3 XML

The Interaction Volumes are determined from our Contact Centre Telephony application - Customer Interaction Centre (CIC). CIC handles and routes all calls, emails, and web chats that come into our Main Number (8302 7203), our Library Number (8203 7990), our Parking Fine number (8203 7211), our Bus Station number (8221 5080), our email address (city@adelaidecitycouncil.com) and our web chats entering from www.adelaidecitycouncil.com. Note – the parking fine line and bus station line provide several options – customers that choose to speak with someone are entered into our Main Queue

Files and APIs

Tags

Additional Info

Field Value
Title Customer Interaction Volumes
Language aar
Licence Creative Commons Attribution 3.0 Australia
Landing Page https://data.gov.au/data/dataset/050a9513-8fbc-494b-bf8d-2ac120a590a5
Remote Last Updated 14/11/2022
Contact Point
City of Adelaide
city@adelaidecitycouncil.com
Reference Period 01/01/2015 - 31/12/2015
Geospatial Coverage
Map data © OpenStreetMap contributors
{
  "coordinates": [
    135.866666,
    -29.383333
  ],
  "type": "Point"
}
Data Portal South Australia Government

Data Source

This dataset was originally found on South Australia Government "Customer Interaction Volumes". Please visit the source to access the original metadata of the dataset:
https://data.sa.gov.au/data/dataset/customer-interaction-volumes